Is it safe to shop on your website?
We operate in accordance with all laws and regulations of the Republic of Croatia, and shopping on our website is 100% safe.

How is the ordering process going?
After choosing the product you want to order, you need to add it to the cart and complete the ordering process by entering your information and choosing a payment method.

Can I combine different sizes?
Unfortunately, we do not offer the possibility to combine different sizes.

How can I pay?
You can pay by bank transfer, payment on delivery or PayPal account. Read more about payment methods here.

What is the price of delivery of ordered products?
Delivery within the territory of the Republic of Croatia is charged 5 euros. Delivery is free for orders over 40 euros. The cost of delivery outside the territory of the Republic of Croatia depends on the weight of the shipment and is calculated at the end of the order.

How long does it take to deliver the ordered products?
Delivery takes 2 to 5 working days from ordering within the territory of the Republic of Croatia, or 2 to 14 working days from ordering outside the territory of the Republic of Croatia (Saturdays, Sundays and holidays are not counted). Read more about delivery here.

What if I want to return or exchange the product?
If you are not satisfied with the product for any reason, you can return or exchange it within 14 days from the date of receipt. Read more about returning or exchanging products here.

How can I contact you?
You can contact us via the contact form here or at the email address info@svimea.com.